I offer a comprehensive range of services tailored to meet your business needs, including Online Business Management, Virtual Assistance, and Project and Event Management. Whether you’re looking to streamline your online operations, delegate administrative tasks, or plan and execute successful events, my expertise ensures that every aspect of your business is managed efficiently. Read more below to discover how my services can support your goals and drive your success.

Online Business Manager

With a Bachelor of Business (International Business) from the Royal Melbourne Institute of Technology (RMIT), I bring a robust understanding of global commerce to my role as an Online Business Manager. My extensive experience in the operations of online businesses equips me with the skills needed to navigate the complexities of the digital marketplace. Whether managing eBay accounts, overseeing Shopify stores, or handling drop shipping operations, I have a proven track record of driving efficiency and profitability in online business environments.

I have also served as a local distributor and supplier for a US-based company, where I managed a select range of SKUs to ensure faster and more cost-effective shipping solutions for customers in Australia and New Zealand. This role required a deep understanding of supply chain logistics and customer needs, allowing me to provide a superior level of service that directly contributed to customer satisfaction and business growth.

My expertise extends across all facets of online business operations, including researching and listing new items, processing orders, delivering exceptional customer service, and solving complex problems. Additionally, I am well-versed in financial and management reporting, providing valuable insights that help businesses make informed decisions. As an Online Business Manager, I am committed to optimising operations and driving success for my clients in the digital marketplace.

Virtual Assistant

Since 2014, I have been providing professional Virtual Assistant services to clients from around the globe, including Australia, New Zealand, Japan, India, and the USA. My experience as a Virtual Assistant spans a wide range of tasks, from voice recordings and transcriptions (voice to text, JPEG to text, PDF to text) to management reporting, data entry, and PowerPoint slide formatting. I bring a high level of precision and efficiency to every project, ensuring that my clients receive top-quality work on time.

My expertise also extends to managing online stores, overseeing online communities, providing customer service, and handling invoicing. These diverse responsibilities have allowed me to develop a comprehensive skill set that is adaptable to the unique needs of each client. I am well-versed in the latest tools and technologies required to streamline operations and enhance productivity.

I have had the privilege of working across various industries, including education, transport and logistics, health and wellness, retail, building and construction, and travel. This diverse industry experience enables me to quickly understand and meet the specific requirements of each client, making me a versatile and reliable Virtual Assistant capable of delivering results in any business environment.

Project and Event Management

With extensive experience working in high-profile events, I have worked at Marvel Stadium, one of Melbourne’s premier event venues, where I was involved in the operations of major events. My expertise spans across some of Melbourne’s most renowned events, including the Australian Open, The Melbourne Royal Show, and a variety of other sporting and music events. My role in these events has honed my ability to handle complex logistics, coordinate with diverse teams, and ensure the seamless delivery of large-scale events.

In addition to my event management experience, I successfully planned and executed a one-day conference in Perth for the health and wellness industry. This involved organising every detail, from securing top-notch speakers and arranging the perfect venue to overseeing catering, ticketing, and promotional efforts. My ability to manage all aspects of event planning ensures that each event runs smoothly and meets the highest standards of quality.

As a Project Manager and Event Manager based in Melbourne, I bring a comprehensive skill set to every project, whether it’s a large-scale event or a more intimate gathering. My experience is complemented by my capabilities as an Online Business Manager and Virtual Assistant, allowing me to provide a wide range of services that ensure client satisfaction and success.

Software Used

I am an accurate typist and enter data at 75 words per minute or approx 22,000 keystrokes per hour. I am proficient in many systems and software including:

If your preferred software isn’t listed, please contact me – I’m a fast learner and can learn any new system with ease and minimal training. Let’s discuss what you use and how I can help! You can also view some case studies and success stories as well as testimonials from previous clients.